Focus Area: Exceptional Services
Staff Contact: Erin Vader/Ronnie Decker
Subject: Consideration of annual spend authorization with Paymentus Group, Inc (dba Paymentus Corporation) for payment processing services.
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Consideration of annual spend authorization with Paymentus Group, Inc (dba Paymentus Corporation) for payment processing services.
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Summary:
Based on Council direction in 2014, staff began exploring expanding customer payment options and no longer charging credit card processing fees for utility accounts. Council last approved a renewal on January 9, 2024.
Paymentus is used for billing for various programs in the City including utilities and licensing. The services through Paymentus offer multiple payment options to our citizens such as in person credit/debit card payment, over-the-phone credit/debit card payments, check by phone payments. Amazon Pay, Venmo, PayPal, Walgreens and CVS locations.
Staff recommends approval of the annual spend authorization with Paymentus for payment processing services for 2025.
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Financial Impact:
The expected annual expenditure for absorbing the credit card fees is approximately $505,000 for city services.
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Action Needed:
Approval of the annual authorization with Paymentus for payment processing services for 2025.
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Attachment(s):
A. Contract
B. Amendment No. 9