Focus Area: Exceptional Services
Staff Contact: Erin Vader/Ronni Decker
Subject: Consideration of one-year extended agreement with Doxim Inc. for utility bill printing, mailing, and online bill presenting services to be utilized by Customer Service. The vendor licensing and internal support will be managed by Exceptional Services.
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Title:
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Consideration of extended agreement with Doxim Inc. (formerly LevelOne, LLC) for utility bill printing, mailing, and online bill presenting services.
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Summary:
Doxim Inc. (formerly LevelOne, LLC) has served as the bill print and mailing vendor for the City of Olathe since 2016. Throughout the contract period, Doxim Inc. has upheld the expectations of the City of Olathe and has provided consistent value in the bill print and mailing market.
Staff recommends approval of a (1) year contract renewal with Doxim Inc. through December 31, 2025.
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Financial Impact:
Estimated annual expenditure is $230,000. Funding will be supported by Water/Sewer operational budget.
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Action Needed:
Approval of contract extension with Doxim Inc. through December 31, 2025.
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Attachment(s):
A. Contract